Privacy Policy

Last updated: November 19, 2025

CertiScan.IS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our compliance management platform and related services (collectively, the "Service").

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Company name and job title
• Account credentials and profile information
• Payment and billing information
• Communications with our support team

Usage Information

We automatically collect certain information about your use of our Service, including:

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage patterns and preferences
• Performance data and error reports

Document and Compliance Data

As part of our compliance management service, we may process:

• Certification documents and licenses
• Insurance certificates and policies
• Safety training records
• Compliance status and expiration dates
• Employee and contractor information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and manage billing
• Send notifications and alerts about compliance deadlines
• Generate reports and analytics
• Provide customer support and respond to inquiries
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the transaction
• Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection

5. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods to comply with legal obligations, resolve disputes, or enforce our agreements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our Service.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our Service after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: